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Why Choose RKC?

 

 

  We have one of the largest selections of fully customizable notebooks from manufactures like MSI, Asus Ensemble, ASmobile, Clevo, Sager, Durabook, Panasonic, and many more. We offer quick order processing, competitive pricing, and unmatched customer service.

All notebooks and components advertised on our website are in stock, we do not charge "rush order" fees as most notebook orders will ship within 5-8 business days from the order date. "Rush Order" fees usually indicates that the product is NOT in stock at that reseller and has to be special ordered from the manufacture.

We sell and configure ONLY notebook computers and accessories so you will receive products and support from one of the best companies in the industry who's focus is ONLY notebook computers.

RKC notebooks can be customized to your exact specifications, if your looking for a gaming, office, or desktop replacement we have a notebook to meet your needs. All our notebooks are fully upgradeable and customizable, processors, hard drives, video modules, and memory can be upgraded at any time. These features enable you to upgrade to the latest technologies and extend the life of your system.

All our custom configured notebooks are built, tested, supported, and warranted by RK Computers. We will not refer you to the manufacture or any other company for notebook support or warranty repairs. Most of our competitors have their systems built by a 3rd party and provide support through a 3rd party. All of our custom configured systems are built and supported by RK Computers, if there is ever a problem by contacting us you will be provided support from the company that built your computer. You will NOT be contacting a 3rd PARTY SUPPORT company that does not have or has never seen your system and providing generic answers.

All of our custom configured notebooks ship with the most current updates available. Complete systems or Barebones purchased with an installed CPU, you will receive your product with the latest drivers, bios, or windows updates* (* with installed OS ).

Most of our competitors WILL NOT provide ANY support if the system is purchased as a "barebone" notebook and will refer you directly to the manufacture. We provide in-house support for ALL our systems INCLUDING "barebone" systems.

 


  The Truth about SI's or system builders:

Most SI's (system integrators) or system builders DO NOT build or support their own notebooks!

Most of our competitors have their systems built by a 3rd party and provide support through a 3rd party. All of our custom configured systems are built and supported by RK Computers, if there is ever a problem by contacting us you will receive support from the company that built your computer. You will NOT be contacting a 3rd PARTY SUPPORT company that does not have or has never seen your system and providing generic answers.

A large number of system builders have their systems built by a 3rd party (distributor) and dropped shipped directly to the customer. These so called "builders" never see their own systems, cannot provide any type of quality control, and are not at all familiar with the system they are "selling".

These companies have multiple contact numbers, sales, and support numbers depending on the product. None of the support numbers actually go to their company, if you Google these so called "support " phone numbers you will see these phone numbers belong to multiple companies. Their support is outsourced to a 3rd party that provides support, these "support" companies do not have and in most cases have never put their hands on the product you are calling about. They provide only generic answers and cannot provide accurate support for a specific product.

When you contact RK Computers we have two numbers, one toll free and one local. Both numbers will ONLY reach us in-house and will route all sales, support, and customer service inquires to the proper department.

 


  As new products and technologies are released you can be sure we will be one of the first to offer it to you

RK Computers offers the latest cutting edge technologies and products as they become available, processors, hard drives, video modules, operating systems, and notebooks. Most of these products will be on our site weeks before their initial release where you can view their specifications and features.

 


  Warranty, all our notebooks include a 1 year warranty which can upgraded to a maximum of 3 years

All of our notebooks feature a 1 year warranty with lifetime technical support* and lifetime labor warranty*. Most models can be upgraded to either a two or three year warranty.
 


  Support, complete systems include lifetime technical support*

All RKC notebooks feature in-house North America based lifetime technical support and when needed you will be assured one of the quickest responses in the industry. We offer many options for you to contact us, we can be reached by phone, email, support desk, live chat, Skype, messenger, or our forums. Our relationship with all our notebook manufactures assures you unmatched product support.

 


  Quality control, all notebooks are run through a series of tests and "burn-in" to insure they are completely functional when they arrive

Complete systems or Barebones purchased with an installed CPU, all of our notebooks are put through a "burn-in" process and are quality tested prior to shipment so you are assured 100% satisfaction upon arrival.

 


  Security, our website is 128/256-bit SSL secured for your shopping safety 

 


  Reputation, read what our customers have to say about us, our testimonials, reviews, and comments say it all!

Read our customer testimonials here

Read About RKC Here

 


  Brand name components, we use only brand names for our notebook builds.

We only use hard drive, memory, wireless, processor, and optical components from major manufactures like; Kingston, Hitachi, Seagate, Western Digital, Intel, and AMD.
 

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