Normally, your order will be shipped within 2-3 business days if there are no payment verification issues. Computer systems are assembled and tested and will need 3-4 working days to ship. RK Computers will do its best to insure the quickest possible processing of every order. You may experience delays if there are any problems with the processing or verification of your billing / shipping address or credit card information. Please keep in mind that we do not process orders on weekends or observed holidays.
We can only ship orders to the billing address your bank has on file. If you require your product(s) shipped to address that is different than the billing, contact your issuing bank and request that they add an alternate shipping address to their records. When shipping to an alternate address please provide the issuing bank phone number in the order comments section of your order.
USA and Canadian order shipping charges will be calculated via our real-time shipping modules as you pass through checkout. Shipping charges and methods will be viewable before any payment information has to be entered. RK Computers ships all orders FedEx, UPS or USPS Priority Mail. Canadian orders are shipped USPS Global Express or UPS.
International order shipping charges cannot be calculated by our shopping cart. For international order quotes please follow this link: International Orders
Order tracking will be emailed as soon as it becomes available and can also be viewed by logging into your account. By logging into your account you can view the current status of your order. For notebook orders you will also be able to view the progress of your notebook build.
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