About RK Computers
RK Computers is located in Stony Point, New York, and over the past several years have positioned ourselves as one of the largest notebook resellers of many manufactures. All our custom configured notebooks are built, tested, supported, and warranted by RK Computers. We will not refer you to to the manufacture or any other company for notebook support or warranty repairs.
We sell and configure ONLY notebook computers and accessories so you will receive products and support from one of the best companies in the industry who's focus is ONLY notebook computers.
Unlike most our competitors ALL of our custom configured notebooks are built in-house by RK Computers. Most of our competitors have their systems built by a 3rd party and provide support through a 3rd party. All of our custom configured systems are built and supported by RK Computers, if there is ever a problem by contacting us you will be provided support from the company that built your computer. You will NOT be contacting a 3rd PARTY SUPPORT company that does not have or has never seen your system and is providing generic answers.
Most of our competitors do not stock their notebooks and order them from the manufacture as needed, this can add a build-delivery time of up to two weeks. We stock 99.9% of our systems on-site so we are able to deliver them within 3-5 business days. This is why when you see "rush order fees" it indicates that the product is most likely not in stock at that reseller and has to be special ordered.
All of our custom configured notebooks or barebones purchased with an installed CPU ship with the most current updates available. You will receive your product with the latest drivers, bios, or windows updates* (* with installed OS ).
Complete systems or Barebones purchased with an installed CPU, all of our notebooks are put through a "burn-in" process and are quality tested prior to shipment so you are assured 100% satisfaction upon arrival.
We are authorized resellers of MSI, Durabook, ASmobile, Asus Ensemble, Acer, Sager, Clevo, OCZ, Panasonic, and many others.
We do not sell any refurbished, open box, or returned products. All of our products are new; our notebooks use all quality components for assembly. We only use hard drive, memory, wireless, processor, and optical components from major manufactures like; Kingston, Hitachi, OCZ, Seagate, Western Digital, Intel, and AMD.
Our goal is 100% customer satisfaction; pre-sales, sales, support, and service. You can be assured our professional staff will quickly respond and resolve any concerns or problems that may arise.
We are registered Partners with the Intel® Product Dealer Program, Intel® Inside program, Microsoft® OEM System Builder, Symantec, Netgear Powershift Partner, AMD Solution Provider, MSI Premiere Notebook Partner, NVIDIA®, NASBA, the Association of Channel Resellers, and many others.
Choose RKC? page for more details about us and our products and services.
The Truth about SI's or system builders:
Most SI's (system integrators) or system builders DO NOT build or support their own notebooks!
Most of our competitors have their systems built by a 3rd party and provide support through a 3rd party. All of our custom configured systems are built and supported by RK Computers, if there is ever a problem by contacting us you will receive support from the company that built your computer. You will NOT be contacting a 3rd PARTY SUPPORT company that does not have or has never seen your system and providing generic answers.
A large number of system builders have their systems built by a 3rd party (distributor) and dropped shipped directly to the customer. These so called "builders" never see their own systems, cannot provide any type of quality control, and are not at all familiar with the system they are "selling".
These companies have multiple contact numbers, sales, and support numbers depending on the product. None of the support numbers actually go to their company, if you Google these so called "support " phone numbers you will see these phone numbers belong to multiple companies. Their support is outsourced to a 3rd party that provides support, these "support" companies do not have and in most cases have never put their hands on the product you are calling about. They provide only generic answers and cannot provide accurate support for a specific product.
When you contact RK Computers we have two numbers, one toll free and one local. Both numbers will ONLY reach us in-house and will route all sales, support, and customer service inquires to the proper department.
Read what our customers have to say about us, our testimonials, reviews, and comments say it all!!
From Industrial giants to local governments, and end users RK Computers customers are found in virtually every industry, including software design, advertising, manufacturing, publishing, healthcare, service, high technology, and more. And they are the names you will recognize.Customer Testimonials
Comments and emails from our customers. Visit our testimonials page
Comments and emails from our customers. RKC ResellerRatings
New additions, releases, and changes to our website. Visit our news page
RK Computers has been chosen as one of MSI Computer Corp's Premier Notebook Partners. (read complete article here)
The MSI Premier Notebook Partner Program is designed to inform MSI's potential end user customers that RK Computers is a preferred source of MSI-based notebook solutions, in terms of product selections and availability and it is developed to offer a new level of recognition for those who support MSI's notebook products at the highest levels of service and commitment.
Through its Premier Notebook Partner program, MSI aspires to advance its
notebook product line with the help of RK Computers. In this, as in its other
lines of business, MSI continues to roll out innovative products and solutions
for its customers so we are able to work with them to deliver these to you as
soon as they become available.
RK Computers and MSI are working together so that you are assured delivery of a product that meet or exceeds your expectations in performance, reliability, design and support.
We specialize in computer repair upgrades, maintenance, and sales. We offer complete onsite service, evening and weekend appointments are available. Call or e-mail us to setup an appointment.
Notebooks custom built to your specifications, and to suit your needs. Desktop replacements, Media center notebooks, Gaming notebooks, and more. Call or e-mail us for a quote.
Our website is 128/256 bit SSL secured for your protection while shopping. If you prefer you can place your order over the phone by calling: 1.866.760.4998 845.942.8568 Outside the US
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